Term and Conditions

Last Updated: [Insert Date]

Welcome to Outdoor Living Shop (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website www.usbloominggardens.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use

1.1 Eligibility

Our website and services are intended for users who are at least 18 years old and reside in our service areas (excluding certain remote regions in Asia).

1.2 Account Responsibility

If you create an account, you are responsible for maintaining its confidentiality and all activities under it.

1.3 Prohibited Activities

You agree not to:

• Use our site for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with site functionality
• Use automated systems to extract data

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our premium outdoor living products including:

• Garden furniture (benches, love seats, loungers)
• Outdoor accessories (garden arches, mirrors, games)
• Protective covers (bench covers, L-shape set covers)
• Shade solutions (gazebos, parasols, sail shades)

However, slight variations in color or texture may occur due to monitor differences.

2.2 Product Availability

All items are subject to availability. We may limit quantities and discontinue products without notice.

2.3 Custom Items

Personalized or custom-made ornamental pieces are final sale and cannot be returned.

3. Orders and Payments

3.1 Order Process

Your order constitutes an offer to purchase. We reserve the right to refuse orders for any reason.

3.2 Pricing

All prices are in USD. We may adjust prices due to errors or market changes, but will honor confirmed orders.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and authorized.

3.4 Order Confirmation

You will receive an email confirmation when we process your order (within 1-2 business days).

4. Shipping and Delivery

4.1 Shipping Options

We offer:

• Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after shipping
• Free Shipping (orders over $50 via EMS): 15-25 business days after shipping

4.2 Delivery Areas

We ship worldwide except to some remote areas in Asia. International customers are responsible for any customs duties.

4.3 Delivery Issues

Report undelivered or damaged packages within 3 days of estimated delivery date.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items in original condition with proof of purchase.

5.2 Non-Returnable Items

The following cannot be returned:

• Boot scrapers & door mats (hygiene reasons)
• Personalized/custom ornamental pieces
• Items marked “Final Sale”

5.3 Return Process

1. Contact us at [email protected] within 15 days
2. Receive return authorization
3. Ship to: 4752 Eagles Nest Drive, Sacramento, US 95814

Customers pay return shipping unless the return is due to our error.

5.4 Refunds

Refunds are issued to the original payment method within 3-10 business days after we receive and inspect returns. Original shipping fees are non-refundable.

6. Intellectual Property

All content on our site (text, images, logos) is our property or licensed to us and protected by copyright laws. You may not use our content without written permission.

7. Limitations of Liability

Outdoor Living Shop is not liable for:

• Indirect, incidental, or consequential damages
• Product misuse or improper assembly
• Events beyond our reasonable control (natural disasters, etc.)

Our maximum liability is limited to the purchase price of the product in question.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we handle your information.

9. Changes to Terms

We may update these terms periodically. The current version will always be posted on our site.

10. Governing Law

These terms are governed by California law. Any disputes will be resolved in Sacramento County courts.

11. Contact Us

For questions about these Terms:

Email: [email protected]
Mail: 4752 Eagles Nest Drive, Sacramento, US 95814
Hours: Monday-Friday, 9:00 AM – 5:00 PM PST